Semester: 4
ECTS: 4
Status: Obavezan
Lessons: 2+1+0
Double: Da
ECTS catalogue
Learning outcomes:

After passing this exam, the students will be able to: 1. Talk about different types of accommodation in our country, "Smile" while taking a reservation by telephone 2. Promote local tourism, use marketing terminology 3. Talk about different jobs at airports, give information about low-cost carriers 4. Give advice about customs in our country, talk about customs in different countries 5. Take notes while taking reservations, be polite while dealing with questions and requests

Teaching staff

Name Lectures Exercises Laboratory
GORDANA KUSTUDIĆ