Rjesenja vjezbanja iz vokabulara Engleski IV
TOURISM 2 – II godina – ENGLESKI IV
Unit 8
Vocabulary
Standards of performance (page 71)
Exercises 1
1) rapport
2) body language
3) gestures
4) microphone
5) clarity
6) eye contact
7) tone
8) sense of humour
9) anecdotes
10) seat belts
11) first-aid kit
12) hazards
Exercises 2
Comfort break – short break
Grats – gratuities (tips)
Must Tells – important information or stories
Panoramic (tour) - sightseeinf tour
Pax – passengers
Rooming list – paper with name of all the passengers taking a tour and the rooms at the hotel they are staying in
Top Visual Priorities – most important sights
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