MEDICINSKI ENGLESKI III I IV

At the end of this course student will be able to: - enhance his or her ability to use effective communication strategies to repair or avoid possible breakdown in communication with patients - develop the awareness of body language in order to be able to better read and interpret the patient’s physical and emotional signs - demonstrate that he or she is really listening to the patient and assimilate the information given, as well as its relevance to an eventual diagnosis - improve use of intonation and word stress in order to build rapport with the patient, give encouragement and show sensitivity - widen the understanding of cultural issues and the impact of his or her own cultural background on both the patient and the interview itself.